The Healing Company was established with our customers comfort in
mind. We don't believe in offering cheap, low quality memory foam
overlays just to gain a sale. Memory foam overlays come in a range
of qualities and prices. Low priced substitutes do not perform
nearly as well as the memory foam overlays that we offer and wont help
you get a better nights sleep. At The Healing Company we
only offer memory foam overlays that we sleep on ourselves and recommend
to our friends and family.
All of our memory foam overlays are made in America . Many companies
offer cheaper memory foam pads but nobody offers higher quality or better
value than The Healing Company. All of our memory foam pads have
been selected and tested for quality, longevity and comfort. We
do not offer low cost memory foam toppers that don't live up to our
high standards. Our memory foam overlays are comfort guaranteed
and come with the longest warranties in the business.
Many memory foam overlay distributors gain sales by misleading their
customers. They may offer 4 lb foam but often times your are really
getting 3 lb. They also distribute low quality products
made overseas that may contain harmful toxins. In this industry
you get what you pay for. Quality memory foam products are not
cheap, so if the price seems to good to be true, than it is. If
you want the guaranteed best memory foam overlay then you need a Healing
Company topper.
Money Back Guarantee
All Purchases from The Healing Company are guaranteed to
improve the quality of your sleep. If for any reason you don't
find yourself sleeping better with any of our memory foam toppers, memory
foam pads or mattresses than we will refund the entire cost of your
item for 90 days. The only limitation to this worry free
guarantee is that you must try your new memory foam overlay, topper,
pad or mattress for at least 14 days from time of delivery. Like
any change, your bed will take time to adjust to. We ask that
you give your new bed a try, we are sure you will love it.
Free Exchange
The Healing Company also offers a trade in program.
If you decide that you like your memory foam overlay so much that you
think you would prefer a mattress or any other Healing Company product,
we will exchange your overlay a different one. All you need to
do is pay for the difference in cost and we will cover the shipping.
Limit one exchange per customer please.
Memory Foam Overlays
Details Of All Terms
It is the customer's responsibility to
thoroughly inspect the memory foam for any freight damage or manufacturer's
defects and report to us within 3 days. Memory Foam damaged in shipping
will be exchanged for another new item at no cost to the customer.
Customer has 90 days from the time the item is received to return for
a full refund of the purchase price less the original delivery and return
shipping costs. Returned memory foam items must be received in "like
new" condition in the original packaging and materials. Memory
Foam items not in the original box cannot be returned. All returns must
be accompanied by a Return Authorization Code or they will be refused
by our receiving department. Customer must call 619-793-5153 to obtain
a Return Authorization.
Pillows:
Pillows are considered a personal hygiene item, and therefore cannot
be returned under any circumstances. All pillow sales are final.
Cancellation: Customers that cancel or
refuse delivery of shipped merchandise will be charged for all shipping
costs and assessed a 10% restocking fee. Customers who cancel
their order prior to shipment will be assessed a six percent fee to
cover credit card processing fees.
* All returned toppers are subject to a $50 fee to cover shipping and
handling costs. The fee for mattresses is $200. Please see section titled
"guarantee" for complete details.