The Mattress That Changes Your Life!
The Healing Company About Us Page
The Healing Company was established with our customers comfort in mind. We don't believe in offering cheap, low quality memory foam overlays just to gain a sale. Memory foam overlays come in a range of qualities and prices. Low priced substitutes do not perform nearly as well as the memory foam overlays that we offer and wont help you get a better nights sleep. At The Healing Company we only offer memory foam overlays that we sleep on ourselves and recommend to our friends and family.
All of our memory foam overlays are made in America . Many companies offer cheaper memory foam pads but nobody offers higher quality or better value than The Healing Company. All of our memory foam pads have been selected and tested for quality, longevity and comfort. We do not offer low cost memory foam toppers that don't live up to our high standards. Our memory foam overlays are comfort guaranteed and come with the longest warranties in the business.
Many memory foam overlay distributors gain sales by misleading their customers. They may offer 4 lb foam but often times your are really getting 3 lb. They also distribute low quality products made overseas that may contain harmful toxins. In this industry you get what you pay for. Quality memory foam products are not cheap, so if the price seems to good to be true, than it is. If you want the guaranteed best memory foam overlay then you need a Healing Company topper.
Money Back Guarantee
All Purchases from The Healing Company are guaranteed to improve the quality of your sleep. If for any reason you don't find yourself sleeping better with any of our memory foam toppers, memory foam pads or mattresses than we will refund the entire cost of your item for 90 days. The only limitation to this worry free guarantee is that you must try your new memory foam overlay, topper, pad or mattress for at least 14 days from time of delivery. Like any change, your bed will take time to adjust to. We ask that you give your new bed a try, we are sure you will love it.
The Healing Company also offers a trade in program. If you decide that you like your memory foam overlay so much that you think you would prefer a mattress or any other Healing Company product, we will exchange your overlay a different one. All you need to do is pay for the difference in cost and we will cover the shipping. Limit one exchange per customer please.
Memory Foam Overlays
Details Of All Terms: It is the customer's responsibility to thoroughly inspect the memory foam for any freight damage or manufacturer's defects and report to us within 3 days. Memory Foam damaged in shipping will be exchanged for another new item at no cost to the customer. Customer has 90 days from the time the item is received to return for a full refund of the purchase price less the original delivery and return shipping costs. Returned memory foam items must be received in "like new" condition in the original packaging and materials. Memory Foam items not in the original box cannot be returned. All returns must be accompanied by a Return Authorization Code or they will be refused by our receiving department. Customer must call 877-977-2225 to obtain a Return Authorization.
Pillows: Pillows are considered a personal hygiene item, and therefore cannot be returned under any circumstances. All pillow sales are final.
Cancellation: Customers that cancel or refuse delivery of shipped merchandise will be charged for all shipping costs and assessed a 10% restocking fee. Customers who cancel their order prior to shipment will be assessed a six percent fee to cover credit card processing fees.
* All returned toppers are subject to a $50 fee to cover shipping and handling costs. The fee for mattresses is $200. Please see section titled "guarantee" for complete details.