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The Healing Company FAQ Page

What are the benefits of visco elastic memory foam pads?

Visco elastic material allows mattress toppers to conform to your individual curves to relieve pressure points.  Rather than sleeping on your side and feeling pressure on your shoulders, hips and knees, imagine laying on a perfect mold that supports all parts of your body.  The pressure would be evenly distributed across your side rather than just on your shoulders, hips and knees.

What  is the best foam density for me?

There is not one prefect visco elastic memory foam pad density for everyone.  Instead you should take into account your body size and sleeping preferences.  Lighter customers may find that a 4lb visco elastic memory foam topper is just right.  However if you are lighter and prefer a firmer feel than a 5lb visco elastic memory foam pad may be best.  Heavier customers should choose denser toppers.  Rarely do our customers find any visco memory foam pad to be too dense.  Denser visco-elastic memory foam toppers make for better sleep.

How thick should the mattress topper be?

You should choose a thickness based on your size, sleeping position and desired density.  The denser the visco elastic memory foam topper the thinner the pad can be.  Another guideline takes your sleeping position into account.  If you sleep on your side or back you should choose a 3" pad.  If you tend to sleep on your stomach then we recommend choosing one of our 2" visco memory foam pads.

Is there TDI (methylenediphenyl diisocyanate) in my Sleep Aid mattress?

No. When you receive your Sleep Aid topper or mattress, there are no dangerous chemical residues at all, though TDI is used in the Sleep Aid production process. The rumor of a "risk" associated with TDI was invented as a marketing strategy to scare you into buying one kind of foam over another. While TDI is used in the production of virtually all kinds of polyurethane foam, no memory foam has any TDI residue after production is finished. That's because TDI is consumed during the production process, and therefore does not remain in the finished product. Companies who claim to make a safer product by using TDI alternatives are using scare tactics to sell their foam.


Read more about health factors related to TDI and MDI...

What makes a foam visco elastic?

Visco Elastic foam has higher resistance to change than traditional foam.  This means that as you apply pressure it feels firmer.  The foam will slowly compress under your body weight with the aid of your body heat.  Once compressed a good visco elastic memory foam pad will hold its compressed shape temporarily before slowly returning to normal.  The slower the change back to normal the better the quality of the visco memory foam topper.

Do visco elastic memory foam toppers make your body too hot at night?

Low quality visco elastic memory foam pads do not breath properly and can be too hot for some customers to sleep comfortably.  However, high quality, dense visco foams allow manufacturers to cut air channels into the toppers, without compromising support and durability.  Even customers who have mentioned that they often are too hot during the night find that air channels offer enough air circulation to keep them cool.  Visco elastic memory foam toppers with air channels offer customers superior support and temperature comfort.

Is there really a difference in visco foam quality?

Yes!  Not all visco memory foam pads are created equal.  Low cost suppliers use harmful chemicals such as formaldehyde to produce their foams.  Who wants to sleep on that night after night?  Also visco elastic memory foam pads  vary in how slowly they spring back to normal and how sensitive they are to your body temperature.  Also, many visco memory foam toppers suffer from inconsistencies in density due to outdated manufacturing processes.  The only way to control foam density is to create it in vacuum sealed chambers which only Sleep Aid'sTM does.

Was visco-elastic memory foam really invented by NASA?

This is true, however NASA never actually used the product.  It proved to not meet their needs but luckily for sleepers , visco memory foam was not forgotten.  Medical companies realized that visco-elastic memory foam works wonders to relieve pressure points.  Now visco memory products have made it into wheelchairs, hospital beds and millions of bedrooms around the world.

What is ILD?

ILD or Indent Load Deflection, is a measurement of how "springy" a given sample of foam is. Some companies use this measurement as a way of confusing customers by saying that their memory foam has a higher ILD than their competitors.


The problem with this, is that ILD is a useless measurement when applied to memory foam. Memory foam, by definition, is supposed to conform to the body, so "springyness" is really beside the point. In fact, you can have two types of memory foam with identical density, and quality and performance, but vastly different ILD ratings. In the foam industry, ILD is used to measure conventional foam, but not visco-elastic or "memory foam". If a salesman tries to sell you on a "high ILD memory foam" don't let him get away with it. He's trying to confuse you. Density is a much more useful and relevant measurement, so stick with that.

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